Thank you for visiting the D&B website.
Since 1841, D&B has been the catalyst for commerce, by bringing
businesses and business together. D&B has built its reputation through a
commitment to protecting the privacy and confidentiality of sensitive
information. Today D&B is one of the worlds leading providers of business to
business credit, marketing, purchasing and receivable management services.
Protecting individual privacy is very important to us. Our Online EU
Privacy Statement is designed to inform you about our online collection and
use of personal information. From time to time, D&B may modify this Online
Privacy Statement.
The first section of this policy explains what information we collect
when you use the D&B website, why we collect this and how we use and protect
this information. The second section explains D&B’s general policies towards
protecting information.
By using this website you signify that you have consented to our
collecting and using the personal information that you provide to us in
accordance with this privacy policy. You will also be deemed to have read
and accepted this privacy policy.
Section 1: Data Collection and Use on the D&B website
What information do we collect and why?
This policy applies to all information we receive from you, whether you
are registering on our website or ordering any of our products. During the
course of your use of this website, D&B will collect two types of
information:
- Aggregated Information – This website automatically gathers certain
statistical information such as the number and frequency of visitors. This
information is only used in the aggregate and individuals cannot be
identified from it. This aggregated information helps us to measure how
individuals use the website and our services, so that we can continually
improve them.
- Personal Information – D&B requires personal information from you,
such as name, e-mail address, telephone numbers, fax numbers and credit
card data in order for us to perform the services offered by the site and
to fulfil your requests. Some of this information is voluntary; the
compulsory fields are clearly identified whenever you are asked to supply
information. On occasions, D&B may also collect additional information
from you on a voluntary basis.
This personal information may be used in a number of ways:
- Identifying potential new customers and subscribers
- Detecting and preventing fraudulent activity
- As part of the account opening process for new customers, to verify
your identity
- We will also use the information for making a credit check on you and
may share it with third parties to protect ourselves against fraud. We
will carry out a search with a Credit Reference Agency who will keep a
record of our enquiry against your name. We will use a credit scoring or
other automated decision making system when assessing your application.
Details of which credit reference agency we have used are available on
request
- Providing you with the service that you have requested
- We may from time to time send promotional e-mails to you with
information about our products and services. If you would like to receive
such information please click on the “I agree” button. We may also contact
you via post, e-mail or telephone in relation to the administration of
your account or to provide a service you have requested.
- We may access and disclose personal information about you if you
breach this privacy policy, and / or fail to comply with applicable laws,
court orders and lawful government requests, to operate our systems
properly or to protect ourselves and/ or our other users.
- We reserve the right to sell the database related to this website
(including personal data relating to you) to a third party if we sell,
assign or transfer the assets of our business.
- We take all reasonable precautions to ensure that outside parties or
affiliated companies are aware of our privacy policy and that they will
treat the personally identifiable information in a similar manner. We
cannot, however, be responsible for how such outside parties or affiliated
companies use your personal information.
Data Retention
D&B will retain the information for as long as it is reasonably considers
necessary for the purposes listed above. Once we have processed your
transaction, we will only retain your full credit card data if you have
asked D&B to do this, to make it easier for you to use the site for repeat
purchases.
Use of Cookies
To enable you to sign in and personalise your online experience D&B uses
“cookies”.. A cookie is a small text file that is placed on your hard disk
by a web page server. Cookies contain information that can later be read by
a web server in the domain that issued the cookie to you. Cookies cannot be
used to run programs or deliver viruses to your computer.
D&B uses cookies to store your preferences and other information on your
computer in order to save you time by eliminating the need to repeatedly
enter the same information and to display your personalized content and
appropriate advertising on your later visits to D&B's website.
When you sign in to a site using your D&B credentials, the Microsoft
Passport Network stores your unique ID number, and the time you signed in,
in an encrypted cookie on your hard disk. This cookie allows you to move
from page to page at the site without having to sign in again on each page.
When you sign out, these cookies are deleted from your computer. The
Passport Network also uses cookies to improve the sign in experience. For
example, your e-mail address may be stored in a cookie that will remain on
your computer after you sign out. This cookie allows your e-mail address to
be pre-populated, so that you will only need to type your password the next
time you sign in. You can set your browser to notify you when a web server
attempts to write a cookie to your computer. This gives you a chance to
accept or reject the cookie.
Section 2: D&B’s approach to privacy and data protection
D&B’s EU Privacy Principles
- We obtain personal information that is needed to provide our goods
and services.
When D&B collects information directly from individuals, we obtain the
personal information that is needed to provide our goods or services, to
provide customer service and to fulfil any legal or regulatory
requirements. We also obtain personal information as a result of
individual’s financial transactions with D&B or with D&B business
customers. When we obtain information about individuals from third
parties, we use reputable sources, including public repositories. D&B
employs appropriate measures to assure the quality of information which we
collect.
- We will inform individuals about the general uses of their
information.
When we have a direct relationship with individuals, we will strive to
make information available to them about the general uses of the
information that we collect. This information is made available at the
point of sale, through privacy notices on our websites, in other formats
that are publicly available or through other means specified by applicable
EU legislation and laws .
- We are committed to protecting the confidentiality of personal
consumer information.
Within D&B, access to personal information is limited to those employees
of D&B and its affiliates who need it to fulfil their business
responsibilities. Vendors and other outside contractors we engage are
subject to contractual requirements to ensure personal information is
safeguarded. We will disclose personal information in response to a lawful
request issued by a court, government agency or regulatory authority with
jurisdiction to make that request.
- We strive to give individuals choices about how their data will be
used.
When we obtain personal information as part of our direct relationship
with individuals, we will not share this information with non-affiliated
third parties except in accordance with these Privacy Principles.
- We respect individuals rights in relation to direct marketing
Where D&B engages in any form of direct communication with individuals for
the purpose of marketing of D&B's products or services, we will ensure
that procedures are in place to stop the direct marketing at the
individual's request. All electronic communications will comply with
legislation governing unsolicited communications; where required, D&B will
obtain consent before sending direct marketing material.
Information Security: How We Protect Your Privacy
D&B is committed to implementing the highest standards of information
security to protect the privacy and confidentiality of your personal
information. We limit access to your personal information to authorized D&B
employees. We also maintain physical, electronic, and procedural safeguards
to protect the information against loss, misuse, damage or modification and
unauthorized access or disclosure. Some of the other central features of our
information security programme are:
- A dedicated group - the Information Security Department - that
designs, implements, and provides oversight to our information security
programme;
- The use of specialized technology such as firewalls;
- Testing of the security and operability of products and services
before they are introduced to the Internet, as well as on-going scanning
for publicly-known vulnerabilities in the technology;
- Internal and external reviews of our Internet sites and services;
- Monitoring of our systems infrastructure to detect weaknesses and
potential intrusions;
- Implementing controls to identify, authenticate and authorize access
to various systems or sites;
- Protecting non-public communications through encryption or other
means; and
We hold ourselves accountable under our Privacy Principles
A senior D&B official (the EU Data Compliance Officer) serves as the
company-wide privacy officer, with responsibility for administering the D&B
privacy programme, including implementation of these Privacy Principles and
for ensuring that D&B complies with applicable EU laws and regulations
concerning the collection, use and storage of personal information.
The EU Data Compliance Officer, working closely with individual
subsidiaries, is responsible for:
- Overseeing employee privacy training and employee compliance
programmes related to this Online Privacy Statement
- Conducting periodic assessments of D&B’s compliance with this Online
Privacy Statement, as well as specific implementation of policies and
procedures
- Ensuring that D&B actively participates in appropriate privacy
activities and regularly reviews its privacy practices and policies.
D&B’s Privacy Principles guide us in the collection and use of
information and reinforce the role our employees play in protecting
individual privacy.
Updating the Privacy Policy
To keep up with the rapidly evolving EU Compliance legislation and
Internet environment, we reserve the right to amend this privacy policy from
time to time and, if we do so, your continued use of the website will be
taken as acceptance of any such change. Therefore, we advise you to check
this policy on a regular basis. If we change or modify our privacy policy we
shall post these changes on this page.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the
D&B Data Compliance Officer.
The address for this is
be-datacomplianceofficer@dnb.com. You can also
contact us at this address if you have a question about D&B's handling of
your information or if you wish to obtain a copy of particular information
you provided to D&B
Before D&B is able to provide you with any information or correct any
inaccuracies, however, we may ask you to verify your identity and to provide
other details to help us to respond to your request. We will endeavour to
respond within an appropriate timeframe.
Complaints
All complaints or concerns and appropriate resolution relating to the
practices of handling personal information will be logged. Any complaints
should be made to the Data Compliance Officer at the email address given
above.
Contact Details
The operator of this website is:
Dun & Bradstreet N.V.-S.A.
Emiel Mommaertslaan 22D
1831 Diegem
Belgium
